Phone. (212) 360-RENT
Fax. (212) 360-7311

200 East End Ave • 1st Fl
New York, NY 10128


Our Guarantee
Our Philosophy

We here at The Manhattan Group believe that you deserve a great rental experience. That's why we created our own Manhattan Group Customer Guarantee and realigned our entire organization so that our policies and employees protect them. Our commitment to continually get better at what we do and our desire to give our customers piece of mide in such a notoriously corrupt industry convinced us that we need to offer The Manhattan Group Real Estate Guarantee.

The Manhattan Group Real Estate Guarantee is our pledge, to our customers that we'll do our best to take care of you This promise extends throughout your entire rental/buying experience; it even includes a discounted fee to assure that you're getting a great deal for the Home you want.

We understand it's a big city and problems unfortunately occur every day. So when something arises we promise to do everything we can to fix it. We can also be there to help you avoid some problems altogether. For instance, if we learn of something that might make your move less enjoyable, like last minute problems with a particular landlord or a bad moving company, we'll contact you before your lease signing and give you the option to make other arrangements.

It doesn't end there, because we at The Manhattan Group are fundamentally price conscious! We know that hardworking individuals like you deserve a stress-free quality experience and a low price. That's why we offer a low price guarantee.

If you find a lower rate for your Home with another brokerage other then The Manhattan Group within 24 hours of renting, we'll not only refund you the difference between what you paid and this lower price, but give you 5% off a purchase of a future rental apartment within the next 2 years. For more information about our low price guarantee, click here.

Human error happens; nobody's perfect - but in those rare cases that we make a mistake you can count on us to take responsibility for it.

To utilize our low price guarantee before you move-in, complete and submit the form located here within 24 hours of completing your rental lease. Please note that calling our customer service representatives cannot replace or expedite this required procedure.

Why Roam Alone? When You can find your Home with us!

©2007 The Manhattan Group
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